From Sheikh Zayed road, take exit 36 into the tunnel, keep on your right. At the 1st traffic signal take a left turn and you can see the Hospital on your right hand, opposite to the American School of Dubai.
Checking your Admission details
Your admitting Doctor and his/her nurse will inform you the schedule of your admission and if applicable provide you with the details regarding the area/ward you will be admitted to. Should there be a need, the doctor and nurse may ask you to fast for a specific duration. Special instructions i.e. medications to be taken at home or withheld prior to your procedure will be explained in detail.
On the day of Admission
We will be requiring a copy of an Identification Card (Passport/Emirates ID). We will ask you to sign a general consent form explaining what to expect from our hospital. Subsequently, you will choose your room type, make payments and finalize the billing details.
What to bring with you
You will be received by the nurse at the assigned ward where you will be admitted. S/he will accompany you to your room, explain you how to utilize the facilities available in your room. The nurse will provide you with the bill of rights and responsibilities in SGH-Dubai.
When you arrive, kindly inform your respective Nurse/Doctor about any medication you have been prescribed. If you cannot bring your medication with you, we will arrange the same for you. The medical team will review your medications while you are in hospital since they may need to be altered or stopped. We will not stop any prevailing medication without your consent. Your designated Nurse will retain the medication in your assigned medication locker at the nursing station. Upon discharge, your medications will be returned back, should the concerned Doctor approve its use. In case you require a different prescription, it will be provided.
Important telephone numbers in Saudi German Hospital-Dubai
Chief Executive Officer : +971 4389 0508
Chief Nursing Officer : +971 4389 0130
Patient Relation : +971 4389 0109
Customer Relation : +971 4389 0190
In case of Emergency
Saudi German Hospital - Dubai is well prepared for emergency evacuation. Each floor has 6 emergency exits and at the 1st floor we have 8 emergency exits. All Exits are identified on the map available in your room. Always wait for staff assistance.
Please don’t use lifts in case of fire. Signs are placed in all levels to guide you to the nearest exit.
Saudi German Hospital - Dubai values your opinion and feedback. In case you want to lodge any complaint or pen any compliment, please ask the staff to provide you with the feedback form.
Support of Customers with Special Needs
Saudi German Hospital - Dubai has designated special parking areas for Customers with Special Needs, with clear notification signs close to the main entrance ground floor. Throughout the Hospital, toilets for customers with Special Needs are appropriately located. The hospital is well equipped to receive patients with special need for in-patients services, as well.
Wi-Fi and Mobiles
You can use your mobile in the hospital unless you see the sign of prohibition in restricted areas. If you require internet access, kindly contact the staff for login details.
No Smoking Policy
Saudi German Hospital - Dubai is a NON SMOKING facility by law. For smokers, an area outside the hospital is allocated. Your abidance with this rule is a must.
The meal menu is substantial and covers different types of cuisines. You will be provided with 3 meals daily, subject to your respective Doctor`s/Dietician`s instructions.
Our visitors’ timings are daily between 10:00 - 22:00 Hrs
On Fridays children are allowed to visit.
We provide our customers and patients quality communication services. If you find it difficult to proceed with our system please don’t hesitate to approach the nearest reception and inform that you need guidance whether to translate or any other service.
Things to tell us
For more information please call +971 4389 0000 / +971 552558053
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